On today's podcast, Molly welcomes NCG Business Coach Jim Bradley, for an introduction to the concept of Lean Thinking and its application to operational strategy and workflow in the trades and services industries, With an extensive background in operational management, Jim’s expertise and passion for this topic are evident. He shares how to think through a Lean lens, and how to extend this perspective to teams for greater impact. Today's introduction to the Lean concept is an overview with great insight into the correlation of this manufacturing philosophy to the trades. The Lean toolbox has numerous tools - many of which we’ll explore in future episodes. Listen in to begin seeing your operations through a Lean lens ...and boost flow in your value stream!