This week we bring back NCG Sr. Business Coach Andrew Amrhein for a conversation on Diagnosing Problems. How do we fully understand an issue to address the specific problem? Andrew discusses his strategy of categorizing issues into three types - human problems, process problems, and systems problems. Listen in as Molly and Andrew work through getting to the root of the issue and the importance of valuing judgment. Surely this episode will leave you with insight on the challenges you are facing in your own workplace.